Food service supervisor

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules
• Organize and maintain inventory
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Prepare reports on sales volumes, merchandising and personnel matters
• Hire and train or arrange for training of staff
• Assign sales workers to duties
• Manage cash

Supervision

• 3-4 people

Credentials

Certificates, licences, memberships, and courses 

• Safe Food Handling certificate

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Attention to detail

Personal suitability

• Client focus
• Flexibility
• Team player
• Organized
• Ability to multitask